Service Department - How We Work

The way we handle service jobs...

• Inspect
  First, we inspect your computer, to determine the exact fault. Where other companies may provide a free quote without really looking at your computer, at Just Bytes we perform a detailed diagnostic to be sure we quote you accurately.
• Quote
  After inspecting your computer, we contact you with a fixed price quote, and an ETA for completion.
• Repair
  Once we've repaired your computer, you can feel safe knowing our repairs are covered for up to 90 days.

Tips

Some handy hints when having your computer serviced by Just Bytes.

• When bringing your laptop in for repair, always bring the AC adapter.
• When bringing your desktop in for repair, never bring the power cable.
• Where possible, remove any passwords from your computer.
• Take advantage of our online service job tracking through MyJB.