Service Department
Inspection / Diagnostic ~ $55
This includes a complete inspection of your PC, and detection of the cause of your problem. We will then give you a quote on costs to repair any problems. Some 'quick-fix' jobs may be included in the inspection fee.
Priority Inspection ~ $95
This is the same as our standard Inspection / Diagnostic (above), but the job is placed in a priority queue, with 97% of jobs being inspected the same day (the Priority Inspection fee will not be charged where we are unable to begin to inspect the PC within 4 business hours). Note: Saturday service work is also available, with a $145 Priority Inspection fee.
General Labour ~ $25 / 15 Mins
General labour is charged when any additional labour work is required to repair a system - including software fixes, changing settings, physical repairs, etc. We will attempt to notify you of any general labour costs will be required to complete your service job before the labour is completed. General labour may also be applicable where extensive diagnostic work is required.
Installation Of Parts / Components / Accessories
$15/ea at the time of purchase, or $45/ea otherwise. Includes physical installation plus any drivers & software required.
Software Installation
We can install most applications for $15/ea. Please Note: General Labour may be applicable above the Software installation fee based on the complexity of the program and/or the level of configuration required.
System Optimisation ~ $95
Ensure your system is running at its peak with our System Optimisation. Including removal of temporary files, errant registry files, disabling excess startup items, and ensuring your system has the latest Windows Updates.
Windows Re-Install ~ $115
This will restore your computer to its "Factory Default" state - a complete cleanup of your hard drive - this is useful if your computer is really slow, you're receiving lots of error messages, or if you're selling your computer. Note: This does not include backing up your data. If data backup is required, an additional $65 will apply.
Software Clean-up ~ $125
Infected? Our system clean-up involves Virus Scan & Removal, Adware/Spyware Scan & Removal, also includes windows updates & security fixes. We will also advise you on the best way to keep your computer clean in the future.
Secure Data Removal ~ $45
This will ensure that no data from your hard drive can be read, by completely wiping the drive. If you plan on selling or disposing of your computer, it is recommended your computer have its data removed securely to avoid unscrupulous characters gaining your valuable personal information. This can be completed in addition to a Windows Re-Install if you're selling your PC.
Data Backup & Recovery ~ from $65
Getting a new computer? Had a computer fail? In most cases, we can backup or recover data from your computer from as little as $65. This will vary depending on how much data, and the level of recovery required - give us a call, or drop in for a quote.
Laptop LCD Replacement ~ from $399
If you've damaged your LCD screen (including but not limited to cracks/shattered panels, lines across the screen, failed backlights, etc), we can replace it from $399. This price includes the panel and installation.
Warranty Work
Work carried out under warranty is of course free. However, should no fault be found, or any faults found not be covered under warranty, standard service fees will apply. See the Warranty Information page for details.
On-Site Service
On-Site Service is also available for home and business customers. Please contact us for a quote.
